Use Connected Customer Service with Dynamics 365
Use the Connected Customer Service Add-in for Dynamics 365 to integrate IoT devices with Dynamics 365 Customer Service to help service customers.
Prerequisites
- Basic knowledge of Dynamics 365 Customer Service
                                Business User
                            
                            
                                Functional Consultant
                            
                            
                                Dynamics 365
                            
                            
                                Customer Service
                            
                    