Get started with the Dynamics 365 Field Service Mobile application

Dynamics 365 Field Service Mobile application is built on Microsoft Power Platform and provides tools that help frontline workers serve customers in the field. While working in the field, they can access important information such as work orders, customer asset lists, accounts, and contacts.

Business User

Functional Consultant

Dynamics 365

Field Service

Module Objectives

In this module, you will:

Learn how to deploy and use the mobile application.
Learn about Service assets.
Use online and offline data.

Units

Introduction min
Deploy the mobile application min
Work with the mobile application min
Service customer assets min
Work offline and update offline data min
More mobile application capabilities min
Check your knowledge min
Summary min

Prerequisites

Basic understanding of the Field Service app.